Returns & Exchange
At Azayaa Fashion, we care about making your shopping experience as smooth and enjoyable as possible. We want you to feel confident when shopping for your favorite pair of handcrafted Juttis.
How to Request an Exchange: We understand that sometimes the size may not be perfect on the first try, which is why we offer a free one-time exchange on all orders. If you wish to exchange your Juttis, simply contact us within 7 days of delivery through WhatsApp at +91 8287271700 or by emailing us at care@azayaafashion.com. Our team will schedule a pickup and ensure your replacement pair reaches you quickly.
Important Conditions: To be eligible for an exchange, the Juttis must be in unused, unworn, and undamaged condition. They should be kept in their original box packaging along with the invoice so that the process can be completed smoothly. If the same design is not available in your desired size, you can choose another design of similar value instead.
Please note that we do not offer refunds or order cancellations under any circumstances. In addition, products purchased during sales or special promotions are not eligible for exchange.
At Azayaa Fashion, we are committed to providing you with premium quality Juttis and a seamless, hassle-free exchange process. Your comfort, style, and satisfaction are always our top priorities.
Shipping Policy
At Azayaa Fashion, we’re excited to make your shopping experience smooth and worry-free. We currently offer FREE shipping across India on all orders.
Once you place your order, our team gets to work immediately. Your Juttis are usually dispatched within 24 hours, and delivery typically takes 3–5 business days. For customized or made-to-order items, we may take a little extra time to craft them perfectly for you.
You’ll never have to worry about your order’s status. As soon as you confirm your purchase, you’ll receive an order confirmation email. Once your order is dispatched, we’ll send you another email with the tracking details, so you can follow your package every step of the way.
We’ve partnered with some of the top logistics providers in India to ensure safe and timely deliveries. During festivals, national holidays, or other high-demand periods, there may be slight delays, but rest assured — we are fully committed to delivering your order as quickly as possible.
In rare cases where your address is outside the serviceable area of our logistics partners, our team will get in touch with you directly to find the best alternative for delivery. At the moment, we’re spreading our joy only within India and do not offer international shipping.
At Azayaa Fashion, every order is packed with care and delivered with happiness. We can’t wait to bring your handcrafted Juttis to your doorstep!
Privacy Policy
What Information We Collect
When you browse our website, we gather information about your device and how you interact with our site. This includes your IP address, the type of browser you’re using, your operating system, and the pages you visit. When you make a purchase or create an account, we also collect information you provide voluntarily, such as your name, email address, shipping details, and payment information.
How We Use Your Information
We use the information we collect to process your orders, provide support, and make your shopping experience better. You might also receive updates about our products, promotions, and special offers if you’ve opted in. We use the data to improve our website and understand what you like, helping us serve you better.
Sharing and Protecting Your Data
Your data is important, and we treat it with care. We never sell, trade, or rent your personal information to others. We may share it with trusted service providers who help us run our website and serve you better. Your information is kept safe using secure servers and encryption technology. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Cookies: Making Your Experience Better
We use cookies to enhance your time on our website. Cookies are small files that make your shopping experience smoother by remembering your preferences. You can adjust your browser settings to disable cookies, but please be aware that it might affect some of the features on our site.
Changes to Privacy Policy
We may update this policy from time to time to better protect your privacy and adapt to changing needs. Any changes will be posted here, and we encourage you to check back periodically.
If you ever have questions or concerns about how we handle your data, please reach out to us at info@azayaafashion.com. Your trust is important to us, and we’re here to help.