Returns & Exchange
At Azayaa Fashion, we’re here to make your shopping experience as easy and enjoyable as possible. We offer standard European sizes to help you choose the right fit. When you place an order, be sure to check out our size chart for guidance. We want you to feel comfortable and confident in your new purchase.
If, after receiving your order, you find that the size isn’t just right, don’t worry. You have the option to exchange it within 10 days. You may return the item to us at Azayaa Fashion, C-1/152, 2nd Floor, Deep Vihar, Sector 24, Rohini, Delhi – 110042, Ph: +91 8287271700. Please ensure to send it back in its original box packaging along with the invoice. Please remember that we can only accept items that are in unused and undamaged condition. When returning the item, include a note on the invoice to let us know the size you desire for the exchange. Alternatively, you can drop us an email at care@azayaafashion.com to request the exchange. We’re here to help!
At Azayaa Fashion, we are committed to making your shopping experience smooth and enjoyable. Our products follow standard European sizes, so we recommend checking our size chart before placing an order to ensure the best fit. We want you to feel comfortable and confident in your purchase.
If the size isn’t quite right after receiving your order, don’t worry! We offer a free one-time exchange within 10 days of delivery. To request an exchange, simply reach out to us via WhatsApp at +91 8287271700. You can also submit a request through the form below or email us at care@azayaafashion.com. Please make sure the product is unused and returned in its original box packaging.
If your preferred size is unavailable, you can choose another style of similar value. While we strive to ensure your satisfaction, please note that we do not provide refunds or cancellations for any product sold.
For any questions or assistance, feel free to contact our customer care team via WhatsApp or email. We’re here to help and ensure a seamless shopping experience for you.
Thank you for choosing Azayaa Fashion! Happy shopping!
Shipping Policy
We currently offer FREE shipping across India. As soon as you place your order, we kick into action. Your chosen product will be dispatched within 24-48 working hours and will be delivered to you in 3-5 days. If you’ve chosen customized or made-to-order items, give us a little extra time to work our magic and ensure they’re perfect just for you.
No need to fret about your order’s status. We’ll send you a confirmation email as soon as you hit that order button, letting you know we’ve got it! And once your order is dispatched, we’ll send you another email with tracking information, allowing you to follow its journey to your doorstep.
We take pride in our partnership with some of the top logistics companies in India to ensure efficient deliveries, please note that during festivals, national holidays, and similar occasions, there may be slight delays in the shipment of your order. But don’t worry – we’re fully committed to making sure your order reaches you promptly.
In rare cases where your address falls outside the serviceable area of our partners, we will reach out to you to discuss alternative options to ensure the safe delivery of your order. Please remember that, for now, we’re spreading our joy within India, and we don’t ship internationally at the moment.
Happy shopping, and we can’t wait to bring your orders to your doorstep with a dash of happiness!
Privacy Policy
What Information We Collect
When you browse our website, we gather information about your device and how you interact with our site. This includes your IP address, the type of browser you’re using, your operating system, and the pages you visit. When you make a purchase or create an account, we also collect information you provide voluntarily, such as your name, email address, shipping details, and payment information.
How We Use Your Information
We use the information we collect to process your orders, provide support, and make your shopping experience better. You might also receive updates about our products, promotions, and special offers if you’ve opted in. We use the data to improve our website and understand what you like, helping us serve you better.
Sharing and Protecting Your Data
Your data is important, and we treat it with care. We never sell, trade, or rent your personal information to others. We may share it with trusted service providers who help us run our website and serve you better. Your information is kept safe using secure servers and encryption technology. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Cookies: Making Your Experience Better
We use cookies to enhance your time on our website. Cookies are small files that make your shopping experience smoother by remembering your preferences. You can adjust your browser settings to disable cookies, but please be aware that it might affect some of the features on our site.
Changes to Privacy Policy
We may update this policy from time to time to better protect your privacy and adapt to changing needs. Any changes will be posted here, and we encourage you to check back periodically.
If you ever have questions or concerns about how we handle your data, please reach out to us at info@azayaafashion.com. Your trust is important to us, and we’re here to help.